Organizational flexibility has recently received much attention from researchers, management consultants and practitioners. In general, the term ‘flexibility’ has a positive connotation: flexible organizations are the better ones. However, the meaning of flexibility as well as its relation to the functioning of an organization is still ambiguous. This article develops a systematic and multidimensional picture of flexibility on the basis of views taken from the systems theory of control. The general idea is that flexibility can be analysed as a characteristic of some dual and relative control relation between the organization and its environment, which fosters organizational independence.
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