1. Managers need to understand how communication can help or hinder their performance. Explain the organisational barriers that impact on successful communication. (Students should refer to the following journal article to answer this question): Kelly, D. (2000). Using vision to improve organisational communication. Leadership & Organization Development Journal. 21/2 92-101
2. Mission statements help managers to focus on the goals of the organisation. Explore the purpose of organisational mission statements and their relationship to performance.
3. Decision making is an important part of a manager's job. Describe some of the processes managers adopt in making decisions. Submission information
