Business organizations, like other social systems, require effective communication in order to operate efficiently and meet their objectives. Intercultural communication is a communication process in which people from different cultures try to understand what others from different cultures try to communicate and what their messages mean (Ferraro 2010). The two major components of Intercultural communication are made up of verbal communication and non verbal communication. To ensure that effective cross-cultural communication occurs, is it more important to address issues and problems with respect to both verbal and nonverbal communication. It is important that both verbal and nonverbal communication contributes to effective cross cultural communication as they both complement each other to portray a complete message.
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